Refund Policy

Legends of Taria is free to play. Memberships and Gem packs are digital purchases that reach your character the moment you buy them, so every purchase is final once it has been delivered, except where the law of your country says otherwise.

Asking about a refund

Refunds are handled by the store you paid through:

• iPhone and iPad: purchases are made through Apple. Ask Apple at reportaproblem.apple.com.
• Android: purchases are made through Google Play and follow Google Play's refund policies.
• Browser and computer: if your receipt came from Paddle, Paddle is the reseller of your order. Ask at paddle.net with the email you paid with; Paddle's Refund Policy applies. For any other receipt, contact us.

Cancelling a membership

Cancelling a membership stops it from renewing. It doesn't refund the month you're in: you keep the membership and its perks until the end of the month you paid for. See how to cancel on each platform.

Chargebacks

Any attempt to initiate a chargeback or dispute for in-app purchases will result in an automatic and permanent ban of your account.

Missing purchases

If something you bought didn't show up, open the Taria Store in the game and tap Restore Purchases. If it is still missing, contact us with your receipt.

This policy is effective as of 2026-10-22.